Agreement to Terms
These Terms and Conditions ("Terms") govern your use of the NYC Furniture website at www.nycfurniture.com and any related services provided by NYC Furniture, located at 2916 White Plains Rd, Bronx, NY 10467 ("we," "us," or "our").
By accessing or using our website, submitting a contact form, or communicating with us via phone, text, or email, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Use of Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not:
- Use the website in any way that violates applicable local, state, national, or international laws
- Attempt to gain unauthorized access to any part of the website or its systems
- Transmit any unsolicited or unauthorized advertising or promotional material
- Use automated tools to scrape, crawl, or extract data from the website without our written permission
- Misrepresent your identity or affiliation when contacting us
Products and Services
NYC Furniture is a retail furniture store offering living room, bedroom, dining room, kitchen furniture, mattresses, rugs, and accent pieces for sale. Product availability, pricing, and descriptions on this website are subject to change without notice.
Images on our website are for illustrative purposes. Actual products may vary slightly in color, texture, or finish depending on your display settings and manufacturing tolerances.
All sales are subject to separate purchase agreements, invoices, or sales contracts provided at the time of purchase. In the event of any conflict between these Terms and a specific sales contract, the sales contract will govern.
Pricing and Payment
Prices listed in any promotional materials are subject to change. Final pricing is confirmed at the time of purchase in store or via written quote. NYC Furniture reserves the right to correct pricing errors at any time. We are not obligated to honor incorrectly priced items.
Delivery and Pickup
Delivery terms, fees, scheduling, and geographic coverage are provided at the time of sale. NYC Furniture offers delivery to the Bronx, Manhattan, Brooklyn, Queens, Staten Island, and Westchester County, subject to availability. Specific delivery terms will be outlined in your purchase agreement.
Risk of loss or damage to products passes to the customer upon delivery and customer acceptance. Please inspect all items upon delivery and note any damage before signing.
Returns and Exchanges
Our return and exchange policy is provided at the time of purchase. Please speak with a team member in store or contact us before making a purchase if you have questions about our return policy. All sales may be subject to restocking fees. Custom, special-order, or clearance items may be final sale.
SMS and Text Message Terms
By providing your phone number to NYC Furniture and opting in to text message communications, you agree to receive automated and non-automated SMS messages from us, including order updates, promotional offers, and customer service messages.
- Message and data rates may apply
- Message frequency varies based on your interaction with us
- Reply STOP at any time to unsubscribe from SMS messages
- Reply HELP for assistance or contact us at erics@nycfurniture.com
- Opting out of SMS will not affect your ability to make purchases or receive service
We use Podium as our SMS platform, which is subject to Twilio's messaging policies and carrier regulations including 10DLC compliance.
Contact Form and Inquiries
Submitting a contact form or inquiry through our website does not constitute a purchase, reservation, or binding agreement. Our team will respond to inquiries as promptly as possible during business hours (Monday–Saturday, 11:00 AM–7:00 PM). Response times are not guaranteed.
Intellectual Property
All content on this website — including text, images, logos, graphics, and design — is the property of NYC Furniture or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
Third-Party Services
Our website uses third-party services including Google Analytics, Podium (messaging), Formspree (contact forms), and Constant Contact (email marketing). Your use of these services through our website is subject to their respective terms and privacy policies. We are not responsible for the practices of these third parties.
Disclaimer of Warranties
Our website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by law, NYC Furniture shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless NYC Furniture and its employees, agents, and representatives from any claims, damages, losses, or expenses arising out of your use of our website or violation of these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bronx County, New York.
Changes to These Terms
We reserve the right to update these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us: